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Extending our scientific depth across allergy, dermatology, ophthalmology, respiratory, women's health, and more.
Patient recruitment gets a trial started, but retention is what gets it finished.
Making study participants feel valued throughout their entire clinical trial journey is essential for study success. It is equally important to provide the site staff with the proper tools to keep themselves and their patients engaged throughout the duration of the clinical study.
Our approach centers in three key strategies: an in-house call center to address patient concerns, educational materials to keep sites engaged and study branding to encourage compliance and patient responses.
At Veristat, data drives direction, and direction drives better-informed decisions about how to keep participants engaged throughout the study.
Our in-house call center is staffed by domestic and foreign-trained doctors with knowledge of the disease state and standard of care.
They speak directly with enrolled participants about the protocol and study activities, answer questions, address concerns, and identify issues that could affect continued participation.
Here's what sets our retention and site engagement approach apart.
Our in-house call center is staffed by domestic and foreign-trained doctors, not generalist call agents, giving study participants real, informed answers about their protocol and study activities.
No two sites or studies are ever exactly the same, so we customize our site engagement strategy and tools for each one, treating every site relationship as a long-term partnership.
Memorable, consistent study branding across every touchpoint increases patient awareness and response, building recognition, trust, and engagement while keeping enrollment and retention on track.
VERISTA’S PROVEN IMPACT
of clinical trial patients drop out before the trial ends.
of clinical trials fail to retain enough participants.
Clear, branded materials patients can trust.
A dedicated digital presence for your trial.
Personal touches that reinforce patient engagement.
Meeting participants where they already search for information.
Reducing site administrative burden from day one.
Equipping sites with what they need to stay engaged and effective.
Spreading lessons learned to strengthen every participating site.
Regular, dedicated support throughout the study.
A direct line for site and patient support.
Keeping sites informed on performance and overall study progress.
Preparing sites to answer common participant questions confidently.
Continuous training on procedures and FAQs throughout the study.
Start strong with the strategies that get the right patients enrolled.
Build retention planning into your broader development strategy from the start.
Connect retention efforts to the broader operational plan running your trial.
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Keeping participants engaged means knowing where and when attention is needed. Veristat brings participant feedback, site activity, and study progress into focus to guide retention efforts throughout the trial, so your team can address concerns, strengthen engagement, and keep the study moving toward completion
35% of clinical trial participants drop out before the trial ends, and 85% of clinical trials fail to retain enough patients to meet their goals, making retention one of the most significant risks to on-time, on-budget trial completion.
Veristat's in-house call center is staffed by domestic and foreign-trained doctors who can answer detailed protocol and study questions, supporting patients through both initial screening and ongoing retention throughout the trial.
Consistent, memorable study branding, brochures, websites, and materials used across all recruitment and retention touchpoints, increases patient awareness and response, helping keep enrollment and retention on track.